Showing posts with label tripadvisor. Show all posts
Showing posts with label tripadvisor. Show all posts

Wednesday, October 12, 2011

A Really Big Thank You



We had some post today, a large envelope which contained the certificate in the photo above. A massive thank you to all those guests who wrote reviews on Tripadvisor. Reviews are important to an out of the way business such as ours for a myriad of reasons, obviously it's lovely to know that people had a good holiday, but also given that we get no passing trade it gives people a view other than ours or a travel agents.

So from the team at Ras Mbisi, Asante sana and Karibu tena Ras Mbisi xx

Saturday, October 16, 2010

Trip Advisor Reviews


It’s interesting reading Trip Advisor reviews, mostly you need to read between the lines, most highly rated places will have a few really bad reviews in amongst the 4 and 5 star ones, did those people visit completely different places, or was it that they had either mis-conceptions about the hotel/resort or had they been mis-sold by the operator? Most operators dealing with small scale lodges in Africa claim to have visited every one on their books, this is rarely true! Africa, and Tanzania in particular get either glowing reviews or ranting ones, some people think they are coming to Disney World and expect perfection in everything, others appreciate that it is a third world/developing country and come with an open mind – saying that, if you are going to a five star resort it should be perfect, they are completely insulated from the outside world, just know that your money does not contribute to the local economy but to the economy of the country the owners reside in (or an off-shore tax haven). Happily on Mafia (with a few notable exceptions) the lodges are owner managed and the money stays in Tanzania, with the lodges running and contributing to projects on the island – and recruiting their staff locally!

I read one truly awful review about a lodge on Zanzibar this week (one that I know to be a really fantastic place), it was one long whinge about everything. One comment really stood out, ‘if you come to Zanzibar and XXXXX in particular expecting to swim in the sea you will be disappointed, the tide goes out at 11am and is out for pretty much the rest of the day’ – REALLY? Is it not the case that you spent 2 nights there and at that time the tide cycle was that, but that as the tides change with the moon cycle (no I don’t understand the science) that each day the high and low tides WILL CHANGE! The east African coast is tidal, there will always be a period during the day when the tide is out, it’s why most places have a pool!

Monday, September 27, 2010

Exciting times


So much happening it's hard to know where to start! We've got Wedding's booked; so lovely, the person booking came here last year for her birthday loved Ras Mbisi and has decided she wants to get married here, so that's a full house at the end of February for 4 nights. She wants a simple elegant theme with drift wood, and only off-white, pale green and chocolate brown for her colour theme.


Lots of other stuff too, editorials in major UK magazines, one due out early next month. I'm doing a couple of guest blogs elsewhere (will post details here once they are up) and a couple of bloggers writing about us on their blogs (again will post details once they are up). Add to that some fab tripadvisor reviews and I'm having a pretty good month.


Looking forward; World Travel Market (WTM) at ExCel in early November, will be good to catch up with the operators that do so much to encourage people to visit Mafia, I have some amazing material for them this year, including 'the film' which I will be handing out on DVD. Looking forward to catching up with friends and family too, not to mention my new 'friends' who thus far I have only 'met' virtually - yes @exmoorjane i'm talking to you!!

Wednesday, September 15, 2010

Support us?!



It's hard work keeping up an internet presence, someone commented to me the other day, she wanted to know how I found the time. The truth is, at the moment I barely do. The business has only been up and running for just over 2 years and we are still at the point where we do pretty much everything. We do need to change this as we are both being stretched too thin and new projects are also on the boil. But we do appreciate all the support we're getting from friends, family and our lovely, lovely guests, it's what keeps us going, especially when we've just completed another 20 hour day and the baby will be awake in under 3 hours!



Want to support us? Ras Mbisi is active in the following places http://www.twitter.com/ as @RasMbisi so do follow, on http://www.facebook.com/ http://www.facebook.com/group.php?gid=8953691954 so please join, on http://www.flickr.com/ http://www.flickr.com/photos/47145710@N03/ do view, new photos being added. Those of you that have visited can show support by placing a review on http://www.tripadvisor.com/ http://www.tripadvisor.co.uk/Hotel_Review-g317083-d672607-Reviews-Ras_Mbisi_Lodge-Mafia_Island.html